It happens 7 days a week, all year round - a customer receives a quality repair, maintenance or service from 5th Tee - each interaction is unique and important to us.
It's an important moment when a customer calls to ask for help.
With a keen interest in golf ourselves (and a decent handicap), we fully understand, just how frustrating it can be when an electric golf trolley develops a wobble or stops working all together. Especially in the middle of a game!
That's why we always listen to our customer, ask a few simple questions and give honest advice about the best course of action.
We never pressurise and only ever advise, we always work quickly with focus and attention, and we take care to talk to our customers first before proceeding with repairs.
Our customers really value this approach because it gives them the right level of information to make a decision that fits them perfectly.
This is part of the reason why our customers keep coming back time and time again.